Frequently Asked Questions

To update your profile information:

1. Log in to your Linkyoh account
2. Click on your profile picture in the top-right corner
3. Select "My Profile" from the dropdown menu
4. Click the "Edit Profile" button
5. Update your information in the form
6. Click "Save Changes" when you're done

For more detailed guidance, check out our Profile Management Guide.

To change your password:

1. Log in to your Linkyoh account
2. Click on your profile picture in the top-right corner
3. Select "Password Change" from the dropdown menu
4. Enter your current password
5. Enter your new password twice to confirm
6. Click "Change Password"

If you've forgotten your password, click the "Forgot Password" link on the login page to reset it.

Yes, you can delete your account, but please note that this action is permanent and will remove all your gigs and profile information from Linkyoh.

To delete your account:

1. Contact our support team through the Contact Us page
2. Include your username and the email address associated with your account
3. Specify that you want to delete your account

Our team will process your request and confirm when your account has been deleted.

Verifying your phone number provides several benefits:

• Adds an extra layer of security to your account
• Helps build trust with potential customers
• Allows us to contact you if there are issues with your account or gigs
• Verified accounts are often seen as more trustworthy and legitimate

To verify your phone number, go to your profile settings and look for the "Verify Phone" option.

You can create as many gigs as you want on Linkyoh. There is no limit to the number of services you can list.

However, we recommend focusing on quality over quantity. It's better to have a few well-crafted, detailed gigs than many incomplete or low-quality ones. Each gig should represent a specific service you offer.

To edit an existing gig:

1. Go to your dashboard by clicking on your profile picture and selecting "My Gigs"
2. Find the gig you want to edit
3. Click the "Edit" button (pencil icon) on the gig card
4. Make your changes in the edit form
5. Click "Save Changes" to update your gig

We recommend regularly updating your gigs with fresh information, new photos, or updated pricing to keep them relevant and attractive to potential customers.

Deactivating a gig:

• Hides it from search results and category listings
• Keeps the gig in your dashboard
• Allows you to reactivate it later
• Preserves all gig data, metrics, and history

Deleting a gig:

• Permanently removes the gig from Linkyoh
• Cannot be undone
• Removes all associated data and metrics

We recommend deactivating gigs if you're temporarily unavailable or updating information, and only deleting gigs you no longer offer at all.

To increase views and engagement for your gigs:

• Use clear, descriptive titles with relevant keywords
• Add high-quality images that showcase your services
• Provide detailed descriptions of what you offer
• Keep your gig information up-to-date
• Add multiple service areas to reach more customers
• Share your gig links on social media or with your network
• Respond promptly to inquiries to build a good reputation

For more detailed strategies, check out our Metrics Guide.

To filter search results:

1. Perform a search using the search bar or by clicking on a category
2. On the search results page, you'll see filter options in the sidebar
3. Filter by category, subcategory, district, location, or price range
4. The results will update automatically as you apply filters
5. To remove a filter, click the "Clear" button next to it or select a different option

You can combine multiple filters for more precise results. For example, you can search for "plumbers" in "Belize City" with prices between "$50" and "$100".

You can save services you're interested in by "liking" them:

1. Log in to your Linkyoh account
2. Navigate to the gig you want to save
3. Click the heart icon on the gig card or gig detail page
4. The heart will turn solid to indicate you've liked the gig

To view your liked gigs later, go to your profile and look for the "Liked Gigs" or "Favorites" section.

If you're not seeing any results for your search, try these troubleshooting steps:

• Use more general search terms (e.g., "plumber" instead of "bathroom plumber")
• Remove some filters that might be too restrictive
• Check if you've selected a location where the service might not be available
• Try searching by category instead of keywords
• Check your spelling for any errors

If you still can't find what you're looking for, it's possible that no service providers in that category are currently listed on Linkyoh in your area.

To find services in your specific area:

1. Perform a search for the type of service you need
2. On the search results page, look for the location filters in the sidebar
3. First select your district from the "District" dropdown
4. Then select your specific location from the "Location" dropdown
5. The results will update to show only services available in your selected area

You can also include your location in the search term, such as "plumber Belize City" or "electrician San Pedro".

When creating or editing a gig, you have two options for pricing:

1. Set a specific price: Enter the cost of your service in the "Price" field. This is good for services with standard pricing.
2. Call for pricing: Check the "Call for pricing" option if your pricing varies based on the specific job. This is good for services where you need to assess the work before providing a quote.

Tips for effective pricing:

• Research what similar services charge in your area
• Consider your experience, expertise, and the quality of your service
• Be transparent about what is included in your price
• If you offer different service levels or packages, mention this in your description

No, Linkyoh does not currently handle payments between customers and service providers. All payment arrangements are made directly between you and your customers.

This means:

• You can accept whatever payment methods work best for you and your customers
• You are responsible for collecting payment for your services
• You should clearly communicate your payment terms and accepted methods to your customers

We recommend discussing payment details with customers before beginning any work to avoid misunderstandings.

Currently, Linkyoh offers featured listing opportunities for select gigs. Featured gigs receive increased visibility on the platform, including placement on the homepage and at the top of category listings.

Featured gigs are selected by our admin team based on several factors:

• Completeness and quality of the gig listing
• Professional presentation with high-quality images
• Positive customer feedback and engagement
• Consistent activity and responsiveness

If you're interested in having your gig featured, focus on creating a complete, professional listing and providing excellent service. You can also contact our support team to inquire about featured opportunities.

If you're not receiving email notifications from Linkyoh, try these troubleshooting steps:

1. Check your spam/junk folder: Our emails might be filtered there
2. Add our email to your contacts: Add support@linkyoh.com to your email contacts
3. Check your email address: Make sure the email address in your profile is correct
4. Check notification settings: Ensure you haven't disabled notifications in your account settings

If you've tried these steps and still aren't receiving emails, please contact our support team for assistance.

If Linkyoh is loading slowly for you, try these troubleshooting steps:

1. Check your internet connection: Run a speed test to ensure your connection is stable
2. Clear your browser cache: Accumulated cache data can slow down website loading
3. Try a different browser: Some browsers may perform better than others
4. Disable browser extensions: Some extensions can affect website performance
5. Try a different device: If possible, see if the site loads faster on another device

If the site is consistently slow across different devices and browsers, please let us know so we can investigate potential server issues.

Yes, Linkyoh is fully responsive and mobile-friendly. You can access and use all features of the platform on smartphones, tablets, and desktop computers.

Our responsive design automatically adjusts to fit your screen size, providing an optimal viewing and interaction experience across all devices.

While we don't currently have a dedicated mobile app, our mobile website offers the full functionality of the desktop version, allowing you to:

• Browse and search for services
• Create and manage your gigs
• Update your profile
• Contact service providers
• View metrics and analytics

When creating gigs on Linkyoh, please follow these content guidelines:

• Accuracy: Provide truthful and accurate information about your services
• Clarity: Clearly describe what you offer, including any limitations or requirements
• Professionalism: Use professional language and avoid slang, excessive capitalization, or symbols
• Images: Use high-quality, relevant images that you have the right to use
• Contact Info: Keep contact information in the designated fields (don't put phone numbers in titles)
• Categorization: List your gig in the most appropriate category and subcategory

Content that violates these guidelines may be removed, and repeated violations could result in account suspension.

Linkyoh takes privacy and data protection seriously. Here's how we handle your information:

• We collect only the information necessary to provide our services
• We use industry-standard security measures to protect your data
• We do not sell your personal information to third parties
• We give you control over your privacy settings and what information is visible to others
• We comply with applicable data protection regulations

For complete details on how we collect, use, and protect your information, please review our Privacy Policy.

If you encounter content or behavior that violates our terms of service or community guidelines, please report it to us:

1. Contact our support team through the Contact Us page
2. Include the URL or specific details of the content you're reporting
3. Explain why you believe it violates our policies
4. Provide any additional relevant information

Our team will review your report promptly and take appropriate action. We appreciate your help in keeping Linkyoh a safe and positive platform for everyone.